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Brian Lett

Recent Posts

Three Key Observations From the Gartner Data Center, Infrastructure and Operations Management Conference

Posted by Brian Lett | Author Info

Dec 22, 2014 9:55:18 AM

I was fortunate enough to be part of the team that supported the EMC presence at the recent Gartner Data Center, Infrastructure and Operations Management Conference in Las Vegas earlier this month. Lots of hard work (briefings, meetings, staffing the expo booth) but also a great opportunity to speak with users and customers, as well as garner some interesting insights from the Gartner analyst-presented sessions.

 So what were some of the key themes I observed? First, the software-defined data center is moving a lot closer to reality for a lot of attendees. Key technologies such as software-defined storage and software-defined networking have moved for most from the “I’ll keep my eyes on it” bucket in 2014 into the “I’ve got to do something about this in 2015” bucket. That’s no surprise to our team; we’ve been observing a lot of the same behavior in our interactions with customers at places like executive briefings and user-group meetings. And it helped drive a lot of the insights we presented in our event-sponsor session on“Making the Software-Defined Data Center a Reality for Your Business,” in which the need for automation, especially at the management and monitoring level, was emphasized as a critical requirement to delivering on the promise of the software-defined data center.

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Topics: Software Defined Storage, software-defined data center, ViPR, ScaleIO, storage management, Service Provider, Gartner Data Center Conference

What “Field of Dreams” Can Teach You About IT Projects and IT Operations Management

Posted by Brian Lett | Author Info

Dec 8, 2014 9:00:00 AM

Would you think that the 1989 movie “Field of Dreams” has just as much to do with IT operations as it does with baseball. Remember the backstory? Themovie’s protagonist, Ray Kinsella, is an average and unsuccessful farmer, with regrets about his past. Like many on an IT team who gets struck with a bolt of inspiration – an idea for an IT-related project (a new application or service, probably along the lines of “what if we had a way to…” or “what if we did this:”) – Ray listens to a voice in the night telling him “If you build it, he will come.” He proceeds to plow under his crop, and construct a baseball field in the middle of his Iowa cornfield

 Then Ray’s “project” develops its own momentum – the seemingly now-corporeal ghost of Chicago White Sox outfielder Shoeless Joe Jackson walks out of the cornfield bordering the newly built baseball field, admires everything, thanks Ray for what he’s done, and asks to come back – with “friends.”

 Now Ray on an IT team would have had a similar experience: Someone gets wind he’s been working on a Skunk Works project that, although radical, could be something amazing. Shoeless Joe is like that first test user that becomes the unintentional evangelist, and quickly starts to build a critical mass among users.

 At this stage in the IT project, things are going well: The user base has grown, the old guard (shown in the movie as 1960s anti-establishment author Thomas Mann) at first grudgingly agrees to take a look at the project, then likes what it sees, becomes a strong advocate, and things evolve quickly (maybe even moving to formal alpha testing). In the movie, Shoeless Joe has brought a throng of other now-corporeal ghosts to play baseball once again on Ray’s field (more users, all of whom love the work Ray’s done). And Ray’s wife Annie stands by her man, despite a wave of criticism coming from her brother Mark, the financial advisor and antagonist who absolutely cannot see or understand Ray’s vision, and what he’s done.

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Topics: storage resource management, storage management, Service Assurance, IT Operations